Company History

HashTag IT was launched in January 2016 as a revamp of DCNS (Dynamic Computer and Network Specialists), after many requests from clients to provide reliable IT solutions that are of a high quality, offered by highly qualified personnel, and represent good value for money.

After much deliberation and planning, HashTag IT was launched, and has thrived since opening.

HashTag IT is headed by Donavon Rampali (Executive Director). Donavon has a National Diploma in IT, and over 17 years of experience in the industry, working in both private and public sector environments.

Donavon is not only the company visionary, but also adopts a firm hands-on approach to clients, making the relationship between service provider and client more personal, and more fruitful.

What We Do…

At HashTag IT, we strive to bring IT services to our client base at a level they can relate to and understand. We also bring solutions to ALL aspects of IT planning, development, implementation, and management. We offer our clients tailor-made solutions to whatever IT challenges they face, based on our many years of industry experience, and focus our efforts towards enterprise architecture in terms of a holistic approach to adding value to our client organizations.

Service Level Agreements (SLAs) are at the core of our business strategy. Through SLA’s, we can offer our clients competitive services at competitive price points. SLA’s also allow us to ensure that clients have long-term solutions to their IT needs, and can rest assured that they will never be left in the lurch when business-critical systems need attention.

HashTag IT has a team of highly trained and skilled operatives, ranging from high-level Security Specialists, Network Administrators, and Database Administrators, right down to entry level desktop support.

We offer:

·  Networking (conceptualizing, planning, implementing, management, and security, including domain-based security)

·   Database Management

·  Planning, implementing, managing, and monitoring of complete IT Systems

·   Hardware (notebooks, desktops, servers, printers, storage solutions)

· Simplified communications strategies (unifying and streamlining of communications platforms and technologies, mobility)

·   All areas of IT security

·   Software licensing, data management and security

·   Computer forensics and IT fraud, as well as IT risk management

·  Business continuity, contingency planning, as well as disaster planning, management, and recovery.

·   Pastel Accounting Support

·   Coretalk Support and installations

·  Customised ISP Solutions – Office PABX/VoIP solutions including WLAN setups, configurations and support maintenance

·   Website Design and Development

·   Personalised Software Development Solutions

·   Edusol SA-SAMs – Department of Education School Management System used by/to be used by all schools for student tracking and referencing

      Our Core Values…

Honesty and reliability. We believe that our clients are more than just clients – they are our partners. As partners, it is imperative that there be a relationship of trust between us at all times. Our clients must know that we say what we mean, and we mean what we say. Our approach to our clients must be characterised by honesty in everything that we do.

Integrity and dependability. Closely related to honesty is integrity. We must be dependable in everything we do. What we say we will do, we must do. It is essential to our reputation that we do not ever break promises to our clients, and that we honour them by honouring our word as an organization.

Value for money. There are too many companies out there who are simply trying to make a “buck“, and would not hesitate to short-change a client in the short term, and lose the client in the long term. We are different. We would rather lower our profit margin in the short term and retain clients in the long term. We will offer our clients the best value-for-money out there, and focus on building a relationship that lasts.

Relationships. We believe that it’s all about people. The world turns on relationships. We will do our utmost to build relationships amongst our staff, as well as with clients and partners, and will be cognizant of the power of relationship in everything we do.

Respect and dignity. We believe that charity begins at home, so we will strive to create a workspace that is characterized by people treating each other with respect and dignity. All opinions matter, and everyone has a right to be heard. Coupled with the right to be heard, is the responsibility to listen when others speak.

Excellence. We will do everything we do with excellence, both in spirit and in practice, and will give of our best efforts on behalf of our clients. We will always strive to do the job right the first time, and where we fail to do this, we will acknowledge this and make it right.